Retail Store Manager: Lead Teams, Boost Sales & Experience

T-MOBILE USA, Inc.; Peabody (MA); On-site; USD 74,000 - 133,000; Full time

Benefits offered by this job

Stock grant

401(k)

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is looking for a Store Manager to oversee daily operations of a retail store, lead staff through hiring, scheduling, training, and coaching, and ensure high customer engagement and sales performance.

You will own store functions including marketing, loss prevention, and labor management to drive success. Success is measured by sales goals, customer satisfaction, and operational efficiency.

Qualifications

• High School Diploma or GED required.
• 2-4 years management experience in retail sales preferred.
• 2-4 years sales & sales management experience preferred.

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Age 18+

Work authorization US

Education

High School Diploma/GED

Retail management experience 2-4 years (preferred)

Sales & sales management experience 2-4 years (preferred)

Job description

T-Mobile USA, Inc. is looking for a Store Manager to oversee daily operations of a retail store, lead staff through hiring, scheduling, training, and coaching, and ensure high customer engagement and sales performance.

You will own store functions including marketing, loss prevention, and labor management to drive success. Success is measured by sales goals, customer satisfaction, and operational efficiency.