Store Leader — Customer Focus & Growth

Carters Inc.; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Brand discount 30%

Paid time off

Education assistance

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in Orlando to lead a dynamic team and drive a welcoming shopping experience for families. You will coach staff, execute staffing plans, and ensure exceptional service across product categories while upholding brand standards.

The role requires hands‑on leadership, strong communication, and a proven track record in retail management. Availability on evenings and weekends is expected, with a focus on growth and customer satisfaction.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED required.
• Strong leadership and customer engagement skills are essential.
• Excellent communication and teamwork abilities.

Responsibilities

• Execute workforce management to maintain a customer-focused environment on the sales floor.
• Greet customers and assist with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to meet service standards and omnichannel expectations.
• Analyze business performance and drive KPIs with the team.

Skills

Leadership

Customer engagement

Communication

Retail management

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Inc. is seeking an Assistant Store Manager in Orlando to lead a dynamic team and drive a welcoming shopping experience for families. You will coach staff, execute staffing plans, and ensure exceptional service across product categories while upholding brand standards.

The role requires hands‑on leadership, strong communication, and a proven track record in retail management. Availability on evenings and weekends is expected, with a focus on growth and customer satisfaction.