Assistant Store Manager — Lead with Heart & Growth

Carter's Inc.; Orlando (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Paid time off

Parental leave

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in Orlando to lead a welcoming team and drive a customer-first experience. You will oversee staffing, training, and coaching, while promoting our brand across product styles and benefits.

Responsibilities include workforce management, coaching for omnichannel service, and analyzing KPIs to improve store performance. The role requires at least 1 year of retail management and strong communication skills. A high school diploma or GED is required.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, web navigation).

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Assist the Store Manager in recruiting, hiring, training, and development of store team.

Skills

Leadership

Customer engagement

Communication

Team building

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. is seeking an Assistant Store Manager in Orlando to lead a welcoming team and drive a customer-first experience. You will oversee staffing, training, and coaching, while promoting our brand across product styles and benefits.

Responsibilities include workforce management, coaching for omnichannel service, and analyzing KPIs to improve store performance. The role requires at least 1 year of retail management and strong communication skills. A high school diploma or GED is required.