Store Leader: Customer-First Assistant Manager

World Market; Palm Springs (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401(k) plan

Paid sick leave

Vacation & holidays

Medical insurance

Dental insurance

Vision insurance

Commuter benefits

Employee assistance program

Job summary

World Market is seeking an Assistant Manager to lead a high‑performing team and drive sales while upholding our values and store standards. You will partner with the Store Manager to deliver a customer‑first experience and manage daily operations with urgency and care.

You’ll recruit, coach, and develop associates, analyze trends, maintain loss prevention practices, and ensure safety. This role requires flexibility, hands‑on training, and the ability to work nights, weekends, or holidays as

Qualifications

• Minimum 2+ years of leadership in fast-paced specialty retail.
• Proven ability to lead a team and drive sales and customer experience.
• Strong communication and coaching skills.

Responsibilities

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
• Utilize all company tools and training resources to educate and validate team execution of key business functions
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability

Skills

Leadership

Customer focus

Communication

Coaching

Problem solving

Flexibility

Urgency

Detail orientation

Team development

Store operations

Job description

World Market is seeking an Assistant Manager to lead a high‑performing team and drive sales while upholding our values and store standards. You will partner with the Store Manager to deliver a customer‑first experience and manage daily operations with urgency and care.

You’ll recruit, coach, and develop associates, analyze trends, maintain loss prevention practices, and ensure safety. This role requires flexibility, hands‑on training, and the ability to work nights, weekends, or holidays as