Assistant Manager: Lead a Customer-First Team

World Market; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Employee Assistance Program

Job summary

World Market seeks an Assistant Manager to lead and develop a high-performance team while driving sales and profitability. You will partner with the Store Manager to maintain brand values, policies, and daily operations across Customer Experience, Freight Flow, Operations and Merchandising areas.

You will recruit and coach staff, monitor performance, and execute training while upholding safety and loss-prevention standards.

Qualifications

• Proven leadership experience delivering results in a fast-paced retail setting.
• Strong communication and coaching abilities to develop a high-performance team.
• Ability to analyze trends and translate insights into action.

Responsibilities

• Lead a customer-first selling culture and drive engagement and loyalty initiatives.
• Analyze business trends using reporting to identify opportunities and take action.
• Recruit, develop, and retain a high-performance team aligned with company values.
• Plan daily tasks with the Store Manager and ensure operational standards.
• Oversee Loss Prevention, safety, and inventory controls.

Skills

Leadership

Customer focus

Communication

Coaching

Problem solving

Decision making

Prioritization

Team development

Adaptability

Flexibility

Experience in fast-paced retail

Job description

World Market seeks an Assistant Manager to lead and develop a high-performance team while driving sales and profitability. You will partner with the Store Manager to maintain brand values, policies, and daily operations across Customer Experience, Freight Flow, Operations and Merchandising areas.

You will recruit and coach staff, monitor performance, and execute training while upholding safety and loss-prevention standards.