Store Leader: Customer-First Assistant Manager

World Market; Corte Madera (CA); On-site; USD 49,000 - 57,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount (up to 30%)

Supportive team culture

Wellness resources

Anniversary & recognition programs

Career growth training

Benefits package (Medical, Dental, VIs

401(k)

Job summary

World Market in Corte Madera, CA is seeking an Assistant Manager to lead a high‑performing team and drive sales while maintaining our customer‑first culture and brand standards.

You will partner with the Store Manager to develop the team, execute daily priorities, and uphold policies across operations, merchandising, and freight flow. This role requires flexibility, strong communication, and a proactive approach to learning and growth.

Qualifications

• Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in the moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Ability to plan and prioritize according to the needs of the business.
• Strong sense of urgency.
• Attention to detail.
• Creative problem solving.
• Sound decision-making skills.
• Effective delegation skills.
• Ability to execute daily priorities efficiently.
• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred.
• Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs.
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed.
• Minimum age: 21 years

Responsibilities

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
• Utilize all company tools and training resources to educate and validate team execution of key business functions
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability

Skills

Leadership experience

Customer experience

Operational results

Fast-paced environment

Effective communication

Coaching

De-escalation

Planning and prioritization

Urgency

Attention to detail

Creative problem solving

Decision making

Delegation

Flexible scheduling

Stand for long hours

Job description

World Market in Corte Madera, CA is seeking an Assistant Manager to lead a high‑performing team and drive sales while maintaining our customer‑first culture and brand standards.

You will partner with the Store Manager to develop the team, execute daily priorities, and uphold policies across operations, merchandising, and freight flow. This role requires flexibility, strong communication, and a proactive approach to learning and growth.