Store Leader - Customer Experience & Team Growth

Carters Inc.; Humble (TX); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Employee discount

Health benefits

Paid time off

Career development

Résumé du poste

Carter’s Inc. is hiring an Assistant Store Manager in Humble, TX to lead store teams and ensure outstanding customer service. You will coach staff, manage scheduling, and support merchandising and operations to meet company standards.

You will partner with the Store Manager to recruit, train, and develop associates while maintaining a welcoming, inclusive environment for customers and employees. This role involves hands-on leadership on the sales floor and cross-channel experience.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Strong communication and leadership abilities.
• Ability to train and develop store teams.

Responsabilités

• Manage staffing to keep customer focus on the sales floor.
• Welcome customers and assist with product styles and benefits.
• Foster a safe, inclusive environment for employees and customers.
• Coach others to meet service standards and omnichannel experience.
• Analyze business metrics and drive improvements with KPIs.
• Support Store Manager in recruiting, training, and development.
• Plan and report merchandising and promotions.
• Assist in loss prevention via customer service and controls.

Connaissances

Leadership

Customer service

Team management

Communication

Retail operations

Outlook

Excel

Web navigation

Formation

High school diploma or GED

Outils

Outlook

Excel

Web navigation

Description du poste

Carter’s Inc. is hiring an Assistant Store Manager in Humble, TX to lead store teams and ensure outstanding customer service. You will coach staff, manage scheduling, and support merchandising and operations to meet company standards.

You will partner with the Store Manager to recruit, train, and develop associates while maintaining a welcoming, inclusive environment for customers and employees. This role involves hands-on leadership on the sales floor and cross-channel experience.