Store Leader: Customer Experience & Sales Coach

David; Madison (MS); On-site; USD 42,000 - 62,000; Full time

Job summary

David is seeking a dynamic retail leader to build and retain a high performing team, foster world-class customer service, and exceed sales plans. As a mentor, leader, and coach you will shape a five-star guest experience by maximizing the performance and engagement of Dream Makers.

You will lead floor operations, coach selling skills, manage staffing and training, monitor payroll within budget, and ensure merchandise quality and timely inventory processes.

Qualifications

• High School Diploma or degree.
• Two-four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Lead and model a customer first culture across all roles.
• Provide ongoing coaching and training to enhance selling skills and processes.
• Monitor payroll to ensure hours stay within budget and acknowledge timesheets.

Skills

Retail management experience

POS system experience

Education

High School Diploma or degree

Tools

POS system

Job description

David is seeking a dynamic retail leader to build and retain a high performing team, foster world-class customer service, and exceed sales plans. As a mentor, leader, and coach you will shape a five-star guest experience by maximizing the performance and engagement of Dream Makers.

You will lead floor operations, coach selling skills, manage staffing and training, monitor payroll within budget, and ensure merchandise quality and timely inventory processes.