Store Leader: Drive Five-Star Service & Growth

David; Woodcrest (MD); On-site; USD 52,000 - 84,000; Full time

Job summary

David is seeking a Store Manager to build a high-performing team and deliver world-class customer service in a retail setting. You will mentor, lead, and coach staff to maximize performance and productivity while exceeding sales plans.

You will manage scheduling, coaching, and performance reviews to sustain a five-star customer experience and ensure store profitability through effective payroll and operations.

Qualifications

• High school diploma or equivalent required.
• Four years retail management experience in apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Lead and model a customer-first culture across all roles.
• Holds leadership team accountable for floor management and feedback to ensure five-star service.
• Coach and train team to enhance selling skills and processes.
• Monitor payroll and ensure budget adherence; review timesheets and shifts.
• Communicate daily sales goals and drive action to meet targets.
• Build staffing pipelines to fill positions within 30 days.

Skills

Customer focus

Coaching & training

Team leadership

Performance monitoring

Education

High School Diploma or degree

Four years retail management experience

Tools

POS system

Job description

David is seeking a Store Manager to build a high-performing team and deliver world-class customer service in a retail setting. You will mentor, lead, and coach staff to maximize performance and productivity while exceeding sales plans.

You will manage scheduling, coaching, and performance reviews to sustain a five-star customer experience and ensure store profitability through effective payroll and operations.