Store Leader & Customer Experience Coach

The Children's Place; Virginia, Northern (IL, KY); Hybrid; USD 20,000 - 29,000; Full time

Job summary

The Children's Place in Dulles, Virginia is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap operations, opening/closing procedures, and acting as Leader on Duty (LOD).

You will model brand standards, engage customers, coach associates, and help drive store profitability through effective scheduling, payroll processing, and teamwork. A high school diploma and 1–3 years of retail experience required.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Assist in coaching and developing talent through on-the-job training.
• Support Leader on Duty (LOD) and partner with Store Manager on performance matters.
• Represent The Children's Place with customers and maintain brand standards.
• Participate in payroll processing and adapt scheduling to business needs.
• Maintain a clean, organized stockroom and ensure store safety standards.
• Drive store profitability through effective teamwork and customer service.

Skills

Customer engagement

Detail oriented

Task prioritization

Teamwork

Feedback delivery

Effective communication

Adaptability

Time management

Microsoft Office

Internal applications

Flexible scheduling

Physical stamina

Education

High School Diploma or equivalent

Tools

Microsoft Office

Internal applications

Job description

The Children's Place in Dulles, Virginia is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap operations, opening/closing procedures, and acting as Leader on Duty (LOD).

You will model brand standards, engage customers, coach associates, and help drive store profitability through effective scheduling, payroll processing, and teamwork. A high school diploma and 1–3 years of retail experience required.