Store Lead & Talent Coach — Elevate Customer Experience

The Children's Place; Northern (KY); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid Sick Time

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

backup care for kids/pets/elderly

voluntary benefits

employee assistance program

Job summary

The Children's Place in Queenstown, MD is hiring a Store Lead to support the Store Leadership Team with cash-wrap, opening/closing procedures, and Leader on Duty responsibilities. You will represent the brand, engage customers, and maintain store standards while developing the team.

Ideal candidates have 1–3 years of retail experience, a high school diploma, and the ability to work weekends. You will drive profitability, coach staff, and ensure a safe, welcoming shopping environment.

Qualifications

• High school diploma or equivalent required.
• 1-3 years retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through associate training and coaching.
• Partner with Store Manager to address performance concerns.
• Support company training and development initiatives.
• Foster a positive work environment with timely feedback.
• Assess performance and provide feedback during reviews.
• Motivate associates to build brand loyalty and positive store culture.
• Model exceptional customer service and maintain brand standards.
• Support leadership to maximize productivity through knowledge and service.
• Participate in Leader on Duty program to drive store profitability.
• Process payroll weekly and adjust schedules as needed.
• Maintain clean, organized stockroom and ensure safety standards.

Skills

Customer engagement

Detail oriented

Task prioritization

Team collaboration

Feedback skills

Self-development

Effective communicator

Adaptability

Time management

MS Office

Internal apps

Flexible schedule

Physical ability

Education

High school diploma or equivalent

1-3 years retail experience

Must be at least 18 years old

Job description

The Children's Place in Queenstown, MD is hiring a Store Lead to support the Store Leadership Team with cash-wrap, opening/closing procedures, and Leader on Duty responsibilities. You will represent the brand, engage customers, and maintain store standards while developing the team.

Ideal candidates have 1–3 years of retail experience, a high school diploma, and the ability to work weekends. You will drive profitability, coach staff, and ensure a safe, welcoming shopping environment.