Store Leader & Customer Experience Coach

Lids; Livermore (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Early Wage Access options

Job summary

Lids in Livermore, CA is seeking an Assistant Store Manager to lead daily operations, supervise staff, and enhance the customer experience. You will train associates, uphold brand standards, and manage schedules while supporting inventory control.

This role emphasizes teamwork, accountability, and delivering top service in a fast-paced retail environment. The position offers growth opportunities, competitive wages, employee discounts, and a collaborative, dynamic team culture.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues or customer complaints when Store Manager is not present.
• Manage store associates through training programs, goal setting, and follow up.
• Recruit and train store personnel on operations and procedures.
• Ensure adherence to policies and safeguard inventory and funds.
• Lead selling strategy to hit KPIs and deliver exceptional customer service.
• Maintain store appearance and visual guidelines; support inventory accuracy.

Skills

Sales results

Loss prevention

Interpersonal skills

Communication skills

Autonomy

Tools

POS system

Job description

Lids in Livermore, CA is seeking an Assistant Store Manager to lead daily operations, supervise staff, and enhance the customer experience. You will train associates, uphold brand standards, and manage schedules while supporting inventory control.

This role emphasizes teamwork, accountability, and delivering top service in a fast-paced retail environment. The position offers growth opportunities, competitive wages, employee discounts, and a collaborative, dynamic team culture.