Store Leader & Customer Experience Coach

The Children's Place; Albuquerque, Northern (NM, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

The Children’s Place in Albuquerque, NM is hiring a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening/closing procedures, and serving as Leader on Duty. You will represent the brand, engage customers, uphold store standards, and contribute to employee development.

Key duties include coaching associates, partnering with the Store Manager on performance conversations, leading training initiatives, and ensuring exceptional service while maintaining a

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in coaching associates and developing talent.
• Support Store Manager to address performance concerns.
• Lead training and development initiatives.
• Provide timely performance feedback.
• Drive customer service and brand standards on the sales floor.
• Participate in Leader on Duty (LOD) program to improve profitability and payroll.
• Process payroll weekly.

Skills

Customer engagement

Detail oriented

Time management

Teamwork

Communication

Adaptability

Leadership

Education

High school diploma

Tools

Microsoft Office

Job description

The Children’s Place in Albuquerque, NM is hiring a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening/closing procedures, and serving as Leader on Duty. You will represent the brand, engage customers, uphold store standards, and contribute to employee development.

Key duties include coaching associates, partnering with the Store Manager on performance conversations, leading training initiatives, and ensuring exceptional service while maintaining a