Store Leader & Customer Experience Champion

Lids; Tulalip Bay (WA); Presencial; USD 48.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous employee discount and perks

Career development opportunities and培训

Collaborative, team-oriented work env.

Early Wage Access options

Descripción de la vacante

Lids Sports Group in Tulalip Bay, WA, is seeking an Assistant Store Manager to lead store operations, customer experience, and team development. This role requires guiding staff, delivering excellent service, and ensuring the store meets sales goals while upholding brand standards.

The position emphasizes scheduling, training, inventory management, cash handling, and maintaining a welcoming, inclusive environment with a focus on teamwork.

Formación

• Strong interpersonal skills and professional communication.
• Ability to work unsupervised and manage schedules.
• Proven track record of achieving sales targets while reducing losses.

Responsabilidades

• Act as Manager on Duty to handle scheduling, customer issues when Store Manager is away.
• Lead store associates with training, goal setting, and follow-up.
• Recruit and train store personnel; enforce policies and brand standards.
• Drive selling strategy to meet KPIs and deliver exceptional customer service.
• Maintain store operations, cash handling, and inventory accuracy.

Conocimientos

Interpersonal skills

Independent work

Sales performance

Descripción del empleo

Lids Sports Group in Tulalip Bay, WA, is seeking an Assistant Store Manager to lead store operations, customer experience, and team development. This role requires guiding staff, delivering excellent service, and ensuring the store meets sales goals while upholding brand standards.

The position emphasizes scheduling, training, inventory management, cash handling, and maintaining a welcoming, inclusive environment with a focus on teamwork.