Retail Store Leader: People, Ops & Customer Experience

Lids; Seattle (WA); In loco; USD 25.000 - 36.000; Part-time

Vantaggi offerti da questo lavoro

Employee discount

Training programs

Team environment

Early wage access

Descrizione del lavoro

Lids in Seattle, WA is seeking an Assistant Store Manager to lead daily store operations, train staff, and ensure outstanding customer service. You’ll act as the on-duty supervisor, schedule shifts, manage performance, and uphold brand standards across product displays and store policies.

Join a team that values leadership, teamwork, and operational excellence, with opportunities for advancement and access to exclusive employee perks and perks such as discounts and wage-advance options.

Competenze

• Experience in retail management or supervisory role.
• Ability to lead a team and manage store operations.

Mansioni

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead and train store associates, set goals, and monitor performance.
• Enforce policies, uphold dress code and brand standards.
• Manage scheduling and staffing, including call-ins during peak periods.
• Support recruiting and training of staff.
• Ensure exceptional customer service and adherence to KPIs.
• Maintain cash handling and store security.

Conoscenze

Leadership

People management

Customer service

Retail operations

Scheduling

Strumenti

MPOS

Descrizione del lavoro

Lids in Seattle, WA is seeking an Assistant Store Manager to lead daily store operations, train staff, and ensure outstanding customer service. You’ll act as the on-duty supervisor, schedule shifts, manage performance, and uphold brand standards across product displays and store policies.

Join a team that values leadership, teamwork, and operational excellence, with opportunities for advancement and access to exclusive employee perks and perks such as discounts and wage-advance options.