Store Leader & Customer Experience Champion

Lids; North Charleston (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Early Wage Access

Job summary

Lids Sports Group is seeking an Assistant Store Manager to lead daily store operations, drive sales, and deliver exceptional customer service in a fast-paced retail environment in Charleston, SC.

You will manage scheduling, training, inventory, and cash handling while ensuring compliance with company policies and visual standards. Join a collaborative team and help create a welcoming shopping experience for fans of our licensed headwear and apparel.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work independently and supervise a team.

Responsibilities

• Act as Manager on duty to handle scheduling issues and escalated customer concerns.
• Lead and train store associates through company programs and performance reviews.
• Maintain visual merchandising, store cleanliness, and adherence to brand standards.
• Oversee store operations including cash handling, inventory, and opening/closing procedures.

Skills

Sales results

Loss prevention

Interpersonal communication

Independent worker

Job description

Lids Sports Group is seeking an Assistant Store Manager to lead daily store operations, drive sales, and deliver exceptional customer service in a fast-paced retail environment in Charleston, SC.

You will manage scheduling, training, inventory, and cash handling while ensuring compliance with company policies and visual standards. Join a collaborative team and help create a welcoming shopping experience for fans of our licensed headwear and apparel.