Store Leader & Customer Experience Champion

Boot Barn; Naperville (IL); Sur place; USD 23 000 - 27 000; Plein temps

Avantages offerts par ce poste

Competitive hourly wage

Sales incentives

Merchandise discount

Paid Time Off

Health/Dental/Vision/Life

401(k)

Flexible schedules

Growth opportunities

Résumé du poste

Boot Barn in Naperville, IL seeks a confident Key Holder to lead customer service and store operations. You will collaborate with leadership to drive sales, oversee transactions, and help develop the team while maintaining merchandising standards.

The role rewards a competitive hourly wage, incentives, and benefits; you will engage with customers, product knowledge, and store policies, supporting the store’s goals and community focus.

Qualifications

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts including nights, weekends and holidays.
• Up to 10% travel to support local stores, as needed.

Responsabilités

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge to the customer.
• Maintain and achieve measurable goals, including units per transaction and average dollar per transaction.
• Be informed of current merchandise promotions and advertisements.
• Maintain merchandising standards and assist in floor moves, displays and store housekeeping.
• Assist with processing merchandise and replenishing floor stock.
• Accurately complete sales transactions and maintain cash/media accountability at POS.
• Partner with store leadership to develop skills and improve metrics.

Connaissances

Leadership

Customer service

Communication

Time management

Organization

Description du poste

Boot Barn in Naperville, IL seeks a confident Key Holder to lead customer service and store operations. You will collaborate with leadership to drive sales, oversee transactions, and help develop the team while maintaining merchandising standards.

The role rewards a competitive hourly wage, incentives, and benefits; you will engage with customers, product knowledge, and store policies, supporting the store’s goals and community focus.