In-Store Experience Lead & Sales Champion

Boot Barn; Conway (NH); On-site; USD 19,000 - 28,000; Full time

Job summary

Boot Barn is seeking a Key Holder to lead in-store service, product knowledge, and sales execution. You will partner with leadership to exceed store goals, support customer experiences, and maintain merchandising standards while ensuring accurate POS transactions.

Ideal candidates will demonstrate strong communication, cash handling, and a commitment to team development and store operations as outlined in our responsibilities.

Qualifications

• Excellent customer service and communication skills.
• Ability to learn product information and communicate features/benefits.
• Strong cash handling and POS proficiency.

Responsibilities

• Foster a service and selling culture to build customer relationships.
• Become an expert in product categories and communicate knowledge to customers.
• Maintain goals like UPT and ADT and capture customer information.

Job description

Boot Barn is seeking a Key Holder to lead in-store service, product knowledge, and sales execution. You will partner with leadership to exceed store goals, support customer experiences, and maintain merchandising standards while ensuring accurate POS transactions.

Ideal candidates will demonstrate strong communication, cash handling, and a commitment to team development and store operations as outlined in our responsibilities.