Store Leader: Customer Experience & Cash Handling

cngholdingsinc; Post Falls (ID); On-site; USD 38,000 - 52,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager to lead daily operations in a retail financial services setting, ensuring outstanding customer service and regulatory compliance.

You will educate customers on product options, supervise cash handling, handle inquiries, and coordinate with store leadership to meet performance goals while representing the brand with integrity and reliability.

Qualifications

• Strong customer service, active listening, and verbal and written communication skills.
• Proficient in Microsoft Office programs
• Ability to multitask, prioritize, and work in an autonomous environment

Responsibilities

• Serve and educate customers on the product portfolio and options.
• Escalate issues to store leadership when needed.
• Answer phone inquiries and process transactions
• Perform outbound calls for sales, courtesy, and collections per regulations
• Handle cash, balance receipts, and prepare deposits
• Ensure regulatory compliance and company policies

Skills

Customer service

Verbal/written communication

Microsoft Office

Multitasking

Reliable transportation

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager to lead daily operations in a retail financial services setting, ensuring outstanding customer service and regulatory compliance.

You will educate customers on product options, supervise cash handling, handle inquiries, and coordinate with store leadership to meet performance goals while representing the brand with integrity and reliability.