Store Leader & Customer-Connection Champion

Factory Stores H.F.D. No. 55, Inc.; Lorain (OH); Sur place; USD 24 000 - 31 000; Plein temps

Avantages offerts par ce poste

Employee discounts

401(k) plan

Medical coverage

Paid time off

Career development

Résumé du poste

J.Crew Group in Lorain, OH seeks an Assistant Manager to lead retail operations and drive profitability through customer connections and brand loyalty. You will coach the sales team, collaborate with the leadership group, and ensure smooth operations to support business success.

You will manage responsibilities across divisions, recruit and train staff as needed, and help create a collaborative environment. Flexibility to work varied shifts is required.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsabilités

• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Connaissances

Retail management

Team leadership

Customer service

Scheduling

Description du poste

J.Crew Group in Lorain, OH seeks an Assistant Manager to lead retail operations and drive profitability through customer connections and brand loyalty. You will coach the sales team, collaborate with the leadership group, and ensure smooth operations to support business success.

You will manage responsibilities across divisions, recruit and train staff as needed, and help create a collaborative environment. Flexibility to work varied shifts is required.