Store Leadership & Customer Experience Lead

F J Crew Building Contractors Ltd; Alexandria (VA); Sur place; USD 36 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive base pay and bonus

60% discount on branded product

Paid Time Off and holidays

401(k) plan with company matching

Medical, dental, vision and life_ins

Résumé du poste

J.Crew Group (JCG) seeks an Associate Manager to join our leadership team, driving profitability through strong customer connections, brand loyalty, and community engagement. You will coach peers, own a key area of the business, and step into other roles to maintain operational excellence.

You will collaborate with Store Director, manage store operations and systems, support recruiting and training, and foster a collaborative environment while ensuring best-in-class service and achievement of

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy while executing tasks.

Responsabilités

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Connaissances

Retail management

Customer service

Team leadership

Scheduling flexibility

Problem-solving

Description du poste

J.Crew Group (JCG) seeks an Associate Manager to join our leadership team, driving profitability through strong customer connections, brand loyalty, and community engagement. You will coach peers, own a key area of the business, and step into other roles to maintain operational excellence.

You will collaborate with Store Director, manage store operations and systems, support recruiting and training, and foster a collaborative environment while ensuring best-in-class service and achievement of