Retail Assistant Manager — Lead Team & Build Loyalty

J.Crew Group; Lyndhurst (OH); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Up to 60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

Paid Time Off (PTO) and holidays

Job summary

J.Crew Factory in Legacy Village, Lyndhurst, OH is seeking an Assistant Manager to join our leadership team. You’ll help drive profitability through genuine customer connections, brand loyalty, and strong community engagement.

You will coach the sales team and partner with senior leadership to adapt strategies for success. You’ll oversee a designated division of responsibility and collaborate on recruiting, training, and events.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Must bend, reach, lift at least 40 pounds (18 kilos).
• Flexibility to work nights, weekends and holidays.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.

Skills

Retail management

Customer service

Team leadership

Scheduling

Job description

J.Crew Factory in Legacy Village, Lyndhurst, OH is seeking an Assistant Manager to join our leadership team. You’ll help drive profitability through genuine customer connections, brand loyalty, and strong community engagement.

You will coach the sales team and partner with senior leadership to adapt strategies for success. You’ll oversee a designated division of responsibility and collaborate on recruiting, training, and events.