Store Leader – Brand, Community & Ops

Madewell Stores Madewell, Inc.; Southlake (TX); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

401(k) plan

Medical insurance

Paid time off

Bonus programs

Job summary

J.Crew Group is seeking an Assistant Manager to join our store leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, providing coaching to the sales team to maximize performance.

You will collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support. This role requires flexibility, strong people skills, and a passion for fashion.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds/18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to impact profitability while maintaining brand connections.
• Own your division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development as needed.
• Partner with leadership to foster a collaborative working environment for all associates.
• Ensure the team consistently exceeds goals and delivers best-in-class customer service.
• Lead product knowledge sessions to elevate authentic customer connections.
• Engage the community and build loyalty through events.
• Step into various sales floor roles when required.

Skills

Retail management

Customer service

Team leadership

Brand passion

Job description

J.Crew Group is seeking an Assistant Manager to join our store leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, providing coaching to the sales team to maximize performance.

You will collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support. This role requires flexibility, strong people skills, and a passion for fashion.