Store Leader: Coffee Experience & Team Builder

Ziggi’s Coffee, LLC; Omaha (NE); On-site; USD 65,000 - 85,000; Full time

Job summary

Ziggi’s Coffee, LLC in Omaha, NE is seeking a General Manager who leads with energy, accountability, and guest-focused service. You’ll supervise daily store operations, champion a positive culture, and set the tone for exceptional team performance.

This hands-on role involves coaching, scheduling, inventory control, and ensuring food safety. You’ll drive service excellence, monitor metrics, and partner with owners and leaders to deliver consistent, high-quality guest experiences.

Qualifications

• 1–2 years of leadership experience in coffee shop or fast-paced hospitality.
• Strong knowledge of coffee service operations, drink prep, and guest standards.
• Experience coaching, leading, and developing teams.
• Capability to manage labor, scheduling, and inventory.
• Excellent communication under pressure.
• Passion for positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a high-quality guest experience.
• Provide ongoing feedback to team members to promote growth and performance.
• Interview, onboard, and train new staff in company values and standards.
• Write and maintain employee schedules; manage labor goals and shift coverage.
• Oversee inventory, ordering, and waste reduction.
• Maintain store cleanliness, organization, and food safety compliance.
• Drive team performance by reviewing guest feedback, quality audits, and metrics.
• Communicate with owners, leadership, and staff for alignment.

Skills

Leadership

Coffee service

Coaching & development

Labor management

Communication

Team culture

Job description

Ziggi’s Coffee, LLC in Omaha, NE is seeking a General Manager who leads with energy, accountability, and guest-focused service. You’ll supervise daily store operations, champion a positive culture, and set the tone for exceptional team performance.

This hands-on role involves coaching, scheduling, inventory control, and ensuring food safety. You’ll drive service excellence, monitor metrics, and partner with owners and leaders to deliver consistent, high-quality guest experiences.