Store Operations Leader — Coffee & Guest Experience

Ziggi’s Coffee, LLC; Fairbury (NE); On-site; USD 52,000 - 64,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a General Manager in Nebraska to lead daily operations and drive a guest-centric culture. This hands-on leader will steer team development, scheduling, inventory, and compliance while upholding Ziggi’s Coffee standards across the store.

The General Manager will empower staff, monitor performance metrics, and foster a positive, collaborative work environment that aligns with our mission and values, ensuring consistent, outstanding guest experiences.

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Guest experience

Communication

Team development

Scheduling

Inventory management

Store operations

Job description

Ziggi’s Coffee, LLC is seeking a General Manager in Nebraska to lead daily operations and drive a guest-centric culture. This hands-on leader will steer team development, scheduling, inventory, and compliance while upholding Ziggi’s Coffee standards across the store.

The General Manager will empower staff, monitor performance metrics, and foster a positive, collaborative work environment that aligns with our mission and values, ensuring consistent, outstanding guest experiences.