Assistant Manager — Customer Experience & Team Growth

N23 Premium Brands Opco LLC; Peoria (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Peoria, AZ is seeking an Assistant Manager to support customer experience and nurture a positive store culture. You will lead on the sales floor, coach associates, and drive omnichannel shopping experiences.

Ideal candidates bring 1+ year retail management experience, hospitality mindset, and strong business sense. This role offers regular/full-time hours with benefit eligibility and opportunities for bonuses.

Qualifications

• 1+ year retail management experience preferred.
• Brings a hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Act as a store floor leader and model brand behaviors.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

Technology proficient

Business acumen

Tools

POS system

Job description

LOFT in Peoria, AZ is seeking an Assistant Manager to support customer experience and nurture a positive store culture. You will lead on the sales floor, coach associates, and drive omnichannel shopping experiences.

Ideal candidates bring 1+ year retail management experience, hospitality mindset, and strong business sense. This role offers regular/full-time hours with benefit eligibility and opportunities for bonuses.