Store Leader: Build Talent, Elevate Customer Experience

EXPRESS; Foley (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

PHOENIX is seeking a Store Manager for the Express Foley location to drive all aspects of the customer experience and store operations with a hospitality mindset. You will identify, develop and lead talent, delivering on the Express brand purpose: We Create Confidence.

Success will be measured by talent quality, customer experience, and sales performance. You will attract and recruit store associates, coach performance, manage daily operations, and ensure visual standards, product launches,

Qualifications

• Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus.
• Proven ability to increase sales and store profitability.
• Proven ability to network, recruit, interview, train, develop and promote associates.
• Ability to travel periodically, as needed for meetings.
• Ability to move medium to large items weighing up to 50 pounds.

Responsibilities

• Attract, develop and retain top talent
• Lead and coach for a high-m morale team and one-team culture
• Build succession plans and identify high-potential employees
• Develop and maximize the success of store associates to achieve sales and customer experience goals
• Attract, recruit and hire store associates
• Build a store environment delivering exceptional customer experiences
• Lead customer engagement and educate on product, policies and loyalty programs
• Coordinate product launches, visual standards and merchandising initiatives
• Manage daily store operations and ensure execution of plans and safety standards
• Direct merchandise flow, omni-channel operations and expense control

Skills

Leadership

Customer service

Talent development

Store operations

Communication

Visual presentation

POS systems

Tools

POS systems

Job description

PHOENIX is seeking a Store Manager for the Express Foley location to drive all aspects of the customer experience and store operations with a hospitality mindset. You will identify, develop and lead talent, delivering on the Express brand purpose: We Create Confidence.

Success will be measured by talent quality, customer experience, and sales performance. You will attract and recruit store associates, coach performance, manage daily operations, and ensure visual standards, product launches,