Store Leader: Brand, Service & Community Growth

J.Crew Group; University Village (CA); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

60% discount on branded products

Competitive PTO including holidays

401(k) plan with company matching

Medical, dental, prescription, vision,

Job summary

J.Crew Group in University Village is seeking an Associate Manager to lead a key division within the store, partnering with the Store Director to drive profitability, coach teams, and deliver exceptional service while promoting the brand.

You will own a designated area (Operations, Visual Merchandising, HR, Service & Selling), recruit and train staff, ensure goals are met, and help develop community events that build loyalty.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Team leadership

Customer service

Job description

J.Crew Group in University Village is seeking an Associate Manager to lead a key division within the store, partnering with the Store Director to drive profitability, coach teams, and deliver exceptional service while promoting the brand.

You will own a designated area (Operations, Visual Merchandising, HR, Service & Selling), recruit and train staff, ensure goals are met, and help develop community events that build loyalty.