Store Leader & Community Builder

F J Crew Building Contractors Ltd; Charlotte (NC); On-site; USD 68,770,000 - 85,962,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% employee discount

PTO with holidays

401(k) with company match

Medical/Dental/Vision/Life insurance

Travel/fitness/mobile discounts

Job summary

J.Crew Group (JCG) seeks an Associate Manager to join the leadership team and drive profitability by fostering real connections with customers and the brand. You’ll coach teams, own a division, and help ensure operational excellence across the store.

You’ll collaborate closely with the Store Director, recruit and train staff, and mentor associates to deliver outstanding service while supporting a vibrant, community-focused retail environment.

Qualifications

• Have 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Teamwork

Customer service

Problem-solving

Job description

J.Crew Group (JCG) seeks an Associate Manager to join the leadership team and drive profitability by fostering real connections with customers and the brand. You’ll coach teams, own a division, and help ensure operational excellence across the store.

You’ll collaborate closely with the Store Director, recruit and train staff, and mentor associates to deliver outstanding service while supporting a vibrant, community-focused retail environment.