Associate Manager: Brand & Store Ops Leader

J.Crew; Iowa (LA); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

Employee discounts

401(k) with match

Medical, dental, vision, life

PTO and holidays

Job summary

J.Crew is seeking an Associate Manager to join our leadership team. You will partner with the Store Director to drive profitability while fostering authentic customer connections, brand loyalty, and community engagement.

You will coach and support team performance and may fill multiple roles on the sales floor to maintain operational excellence. You will oversee a designated division (Visual Merchandising, Operations, HR, Service & Selling) and collaborate across departments to exceed store

Qualifications

• 3+ years of full-time retail management experience
• Passionately support our brand, customers, and teams
• Stay up to date with current fashion trends and industry developments
• Embrace teamwork, flexibility, and courtesy while executing tasks
• Innovate and champion new ideas while navigating uncertainty
• Have scheduling flexibility, including nights, weekends and holidays
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Leadership

Team coaching

Job description

J.Crew is seeking an Associate Manager to join our leadership team. You will partner with the Store Director to drive profitability while fostering authentic customer connections, brand loyalty, and community engagement.

You will coach and support team performance and may fill multiple roles on the sales floor to maintain operational excellence. You will oversee a designated division (Visual Merchandising, Operations, HR, Service & Selling) and collaborate across departments to exceed store