Store Leader & Brand Champion | Growth & DEIB

Socket.dev; Bakersfield (CA); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

50% product discount

Growth opportunities – promote from in

Entrepreneurial store structure

Job summary

Lush North America is seeking a Store Manager to lead daily store operations, drive sales, and deliver an exceptional customer experience. You will recruit and develop a team, train staff on brand values, and manage budgets while upholding high standards of product knowledge and customer service.

The role emphasizes leadership, DEIB, and adherence to Lush policies, with opportunities for growth within the company and a dynamic, inclusive work environment.

Qualifications

• 3–5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management.
• Excellent listening, communication, analytical and troubleshooting skills.
• Excellent organization and time management skills.
• Ability to work flexible hours including holidays, evenings, and weekends.

Responsibilities

• Lead store operations and achieve sales targets while delivering exceptional customer experience.
• Recruit, train and develop store team and brand knowledge.
• Ensure compliance with health and safety, scheduling, budget and policies.
• Drive merchandising and inventory planning to optimize KPIs and sales.

Skills

Retail management

HR & staffing

Customer service

Leadership

Communication

Tools

Excel

Microsoft Office

Job description

Lush North America is seeking a Store Manager to lead daily store operations, drive sales, and deliver an exceptional customer experience. You will recruit and develop a team, train staff on brand values, and manage budgets while upholding high standards of product knowledge and customer service.

The role emphasizes leadership, DEIB, and adherence to Lush policies, with opportunities for growth within the company and a dynamic, inclusive work environment.