Store Manager: Brand Leader & Growth Champion

Lush Fresh Handmade Cosmetics North America; Arlington (VA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

50% product discount

Growth opportunities

Entrepreneurial store structure

From within promotions

Job summary

Lush North America in Arlington, VA is seeking a Store Manager to lead a busy shop, uphold our brand values, and guide a small team to deliver outstanding service.

You will recruit, train, and develop staff on product knowledge, brand messaging, and ethical standards while driving sales and operational excellence.

The role requires flexibility with hours including holidays and weekends; you will manage budgets, schedules, and KPIs to create an engaging, inclusive shopping experience.

Qualifications

• 3–5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training and performance management.
• Excellent listening and communication skills; organized and analytical.

Responsibilities

• Recruit and develop your store team and leadership bench.
• Train staff on brand, product, and service standards.
• Oversee budgets, scheduling, and achievement of sales KPIs.
• Foster a customer-centric environment and deliver operational excellence.

Skills

HR skills

Hiring

Scheduling

Training

Performance management

Tools

Excel

Job description

Lush North America in Arlington, VA is seeking a Store Manager to lead a busy shop, uphold our brand values, and guide a small team to deliver outstanding service.

You will recruit, train, and develop staff on product knowledge, brand messaging, and ethical standards while driving sales and operational excellence.

The role requires flexibility with hours including holidays and weekends; you will manage budgets, schedules, and KPIs to create an engaging, inclusive shopping experience.