Store Manager — Lead Brand & Team (50% Discount)

Lush Fresh Handmade Cosmetics North America; Columbus (OH); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

50% discount off all products

Entrepreneurial growth opportunities

Growth from within

Fun store atmosphere

Job summary

Lush North America is hiring a Store Manager to lead a dynamic retail team across our stores. You will recruit, train, and coach staff, embed our brand values, and drive exceptional customer experiences while meeting budgets and sales targets.

You’ll champion DEIB initiatives, mentor your team, and shape store operations for efficiency and growth. The role emphasizes leadership, analytics, and stakeholder collaboration in a fast-paced retail environment.

Qualifications

• 3–5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty, and ethical business.
• Ability to work flexible hours including holidays, evenings, and weekends.

Responsibilities

• Recruiting your team.
• Training and developing your management team.
• Training and developing your team on brand, product, and service.
• Oversee budgets, customer experience, staff experience and operational excellence.
• Lead the team to achieve sales goals and monitor KPIs.

Skills

HR skills

Hiring

Scheduling

Training

Conflict resolution

Performance management

Customer service

Leadership

Time management

Communication

Retail management

Team management

Industry knowledge

Tools

Excel

Microsoft Office

Job description

Lush North America is hiring a Store Manager to lead a dynamic retail team across our stores. You will recruit, train, and coach staff, embed our brand values, and drive exceptional customer experiences while meeting budgets and sales targets.

You’ll champion DEIB initiatives, mentor your team, and shape store operations for efficiency and growth. The role emphasizes leadership, analytics, and stakeholder collaboration in a fast-paced retail environment.