Store Lead — Training, Ops & Customer Experience

fivebelow; Hurricane (WV); On-site; USD 19,000 - 28,000; Part time

Job summary

Five Below in Hurricane, West Virginia is seeking a Store Manager on Duty to lead daily operations and deliver outstanding guest experiences.

You will supervise team members, train associates, manage cash handling, open/close duties, and collaborate with the leadership team to optimize merchandising, service quality, and store performance.

We value teamwork, flexibility in scheduling, and a proactive approach to store safety and expenses while maintaining a welcoming shopping environment.

Qualifications

• Minimum 1 year of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Responsibilities

• Ensure crew deliver a top customer experience and train on the BEST customer service approach
• Oversee daily activities of store associates and ensure excellent service
• Assist with receiving, unpacking and stocking to floor
• Act as Manager on Duty when needed and handle store operations and staffing
• Open/close the store, secure cash, lock doors, set alarms
• Support onboarding and ongoing training of associates
• Drive store sales and control expenses through merchandising and staff performance
• Collaborate with store leadership on merchandising and recovery processes
• Perform store maintenance including cleaning and stockroom upkeep

Skills

Leadership

Customer service

Communication

Multi-tasking

Creative thinking

Problem solving

Education

High school diploma or equivalent

College experience preferred

Job description

Five Below in Hurricane, West Virginia is seeking a Store Manager on Duty to lead daily operations and deliver outstanding guest experiences.

You will supervise team members, train associates, manage cash handling, open/close duties, and collaborate with the leadership team to optimize merchandising, service quality, and store performance.

We value teamwork, flexibility in scheduling, and a proactive approach to store safety and expenses while maintaining a welcoming shopping environment.