Store Lead & Team Coach — Retail Leadership

Lids; Branson (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Career development

Training programs

Early wage access

Job summary

Lids is seeking an Assistant Store Manager to oversee daily store operations, drive sales, and deliver top-notch customer service. You will lead teams, implement training programs, and ensure adherence to brand standards in a fast-paced retail environment.

The role emphasizes crew development, scheduling, inventory control, and maintaining a high standard of presentation across all store areas.

Qualifications

• Proven ability to deliver sales results while minimizing loss.
• Strong interpersonal and communication skills.
• Ability to work unsupervised.

Responsibilities

• Lead sales strategy to achieve KPIs and deliver exceptional customer service.
• Resolve customer feedback and escalations to ensure a positive experience.
• Encourage participation in membership programs and in-store offers.
• Adhere to visual guidelines, merchandising standards and store cleanliness.
• Maintain a professional appearance consistent with the dress code policy.
• Schedule and staff the store to meet demand and peak periods.

Skills

Sales results

Interpersonal skills

Unsupervised work

Job description

Lids is seeking an Assistant Store Manager to oversee daily store operations, drive sales, and deliver top-notch customer service. You will lead teams, implement training programs, and ensure adherence to brand standards in a fast-paced retail environment.

The role emphasizes crew development, scheduling, inventory control, and maintaining a high standard of presentation across all store areas.