Store Lead: Team Coach & Operations Leader

Tailored Brands; Durham (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

The Men's Wearhouse, LLC is seeking a Store Lead in Durham, NC to partner with the Store Manager, coach the team, and drive sales and operations. The role emphasizes ensuring an engaging selling environment and delivering on brand standards.

Responsibilities include leading staffing, using reports to guide decisions, and coordinating training on internal processes to meet business goals and customer expectations.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Leadership

Communication

Training & Development

Problem solving

Organizational skills

Customer service

Active listening

Tools

POS System

Microsoft Office

Video conferencing

Job description

The Men's Wearhouse, LLC is seeking a Store Lead in Durham, NC to partner with the Store Manager, coach the team, and drive sales and operations. The role emphasizes ensuring an engaging selling environment and delivering on brand standards.

Responsibilities include leading staffing, using reports to guide decisions, and coordinating training on internal processes to meet business goals and customer expectations.