Store Lead & Talent Coach — Customer Focus

The Children’s Place Inc.; Calumet City (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

The Children’s Place Inc. in Calumet City, IL seeks a Store Lead to support the Store Leadership Team by managing cash-wrap operations, opening/closing, and serving as Leader on Duty. You will represent the brand, engage customers, and mentor associates while upholding store standards and payroll processes.

The role emphasizes exceptional customer service, teamwork, and adaptability in a fast-paced retail environment with weekend availability and a professional, brand-conscious presence.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through coaching conversations.
• Partner with Store Manager on performance concerns.
• Lead exceptional customer service on the sales floor and uphold brand standards.
• Participate in Leader on Duty program to drive store profitability.
• Support payroll processing and flexible scheduling as needed.
• Maintain a clean, organized stockroom and CRE standards.

Skills

Customer engagement

Attention to detail

Task prioritization

Teamwork

Feedback skills

Self-development

Communication

Adaptability

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Internal applications

Job description

The Children’s Place Inc. in Calumet City, IL seeks a Store Lead to support the Store Leadership Team by managing cash-wrap operations, opening/closing, and serving as Leader on Duty. You will represent the brand, engage customers, and mentor associates while upholding store standards and payroll processes.

The role emphasizes exceptional customer service, teamwork, and adaptability in a fast-paced retail environment with weekend availability and a professional, brand-conscious presence.