Store Lead Supervisor: Fast-Paced Customer Service

Goodwill Industries of Northwest NC; Conover (NC); On-site; USD 19,000 - 27,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina is seeking a Lead Associate to provide store leadership in the absence of the Store Manager, delivering friendly customer service and teamwork in a fast-paced environment.

Ideal candidates have leadership experience and are available evenings and weekends. The role includes cash handling, daily reporting, donation processing, and textiles tagging, with a pay rate of $16.50 per hour.

Qualifications

• Lead or supervisory experience required.
• Availability to work most store hours, including evenings and weekends.
• Must be able to lift up to 50 lb occasionally and 10–35 lb frequently.

Responsibilities

• Closes store and reconciles cash with daily sales reports.
• Prepares and maintains records of store operations and opening/closing reports.
• Cash register/customer service duties.
• Receiving, pricing and stocking donations; lifts up to 50 pounds occasionally.
• Hanging, inspecting and tagging textiles and clothing.

Skills

Customer service

Team leadership

Cash handling

Education

High School Diploma or equivalent

Job description

Goodwill Industries of Northwest North Carolina is seeking a Lead Associate to provide store leadership in the absence of the Store Manager, delivering friendly customer service and teamwork in a fast-paced environment.

Ideal candidates have leadership experience and are available evenings and weekends. The role includes cash handling, daily reporting, donation processing, and textiles tagging, with a pay rate of $16.50 per hour.