Store Lead: Sales, Service & Operations

Grkroccenter; Detroit (MI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

More perks

Job summary

The Salvation Army Thrift Store in Detroit is seeking a Lead Store Sales Associate to support the store management team. The role focuses on efficient store operations, customer service, and supporting community programs through daily retail activities.

Responsibilities include assisting with sales and acquisitions, opening/closing procedures, banking, and maintaining product displays. The position requires evenings, weekends, and holiday availability and offers training and growth opportunities

Qualifications

• Ability to speak, write and understand English for effective communication.
• Proficient cash handling with accurate change-giving abilities.
• Basic computer skills including Point of Sales System and payroll program.

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Skills

English communication

Cash handling

Customer service

Education

High School Graduate or Equivalent

Tools

POS system

Payroll software

Job description

The Salvation Army Thrift Store in Detroit is seeking a Lead Store Sales Associate to support the store management team. The role focuses on efficient store operations, customer service, and supporting community programs through daily retail activities.

Responsibilities include assisting with sales and acquisitions, opening/closing procedures, banking, and maintaining product displays. The position requires evenings, weekends, and holiday availability and offers training and growth opportunities