Lead Store Sales Associate — Mission-Driven Retail Leader

The Salvation Army USA Central Territory; Highland Charter Township (MI); On-site; USD 22,000 - 29,000; Full time

Job summary

The Salvation Army Thrift Store in Highland, MI is seeking a Lead Store Sales Associate to support the store management team. You will help maintain efficient operations, deliver excellent customer service, and contribute to fundraising efforts through daily retail activities.

Primary duties include assisting with sales and product acquisition, opening/closing procedures, banking, and managing inventory turnover.

Qualifications

• High School diploma or equivalent.
• English language skills required (speaking, writing, understanding).
• Basic computer skills including POS and payroll software; accurate cash handling.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English proficiency

Cash handling

Basic computer skills

Education

High School Graduate or Equivalent

Tools

Point of Sales System

Payroll Program

Job description

The Salvation Army Thrift Store in Highland, MI is seeking a Lead Store Sales Associate to support the store management team. You will help maintain efficient operations, deliver excellent customer service, and contribute to fundraising efforts through daily retail activities.

Primary duties include assisting with sales and product acquisition, opening/closing procedures, banking, and managing inventory turnover.