Mission-Driven Store Lead — Retail Ops & Service

Salvation Army Kroc Center; Rochester Hills (MI); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Rochester, MI is seeking a Lead Store Sales Associate to support the store management team and ensure smooth daily operations. The role emphasizes customer service, product sales, and adherence to store procedures.

Responsibilities include opening/closing procedures, banking, inventory turnover, and maintaining an inviting shopping environment. Training is provided, with evenings, weekends, and holidays required as scheduled.

Qualifications

• Must be able to speak, write and understand English for effective communication.
• Basic computer skills including Point of Sales System and payroll program.
• Proficient cash handling and accurate change-giving abilities.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.

Skills

English proficiency

POS system

Payroll software

Education

High School Diploma or GED

Tools

POS system

Payroll program

Job description

The Salvation Army Thrift Store in Rochester, MI is seeking a Lead Store Sales Associate to support the store management team and ensure smooth daily operations. The role emphasizes customer service, product sales, and adherence to store procedures.

Responsibilities include opening/closing procedures, banking, inventory turnover, and maintaining an inviting shopping environment. Training is provided, with evenings, weekends, and holidays required as scheduled.