Lead Retail Sales Associate - Community Impact & Growth

The Salvation Army USA Central Territory; Detroit (MI); On-site; USD 23,047 - 28,929; Part time

Job summary

The Salvation Army USA Central Territory in Detroit is seeking a Lead Store Sales Associate to support our thrift store operations and management team. The role focuses on sales, customer service, and daily retail operations to fund community programs.

You will assist with opening/closing, banking, inventory, and maintaining displays while delivering positive customer experiences in a busy retail environment.

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Job description

The Salvation Army USA Central Territory in Detroit is seeking a Lead Store Sales Associate to support our thrift store operations and management team. The role focuses on sales, customer service, and daily retail operations to fund community programs.

You will assist with opening/closing, banking, inventory, and maintaining displays while delivering positive customer experiences in a busy retail environment.