Mission-Driven Retail Lead — Training & Growth

Mykroc; Detroit (MI); Sur place; USD 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Employee Discount

Employee Assistance Program

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Résumé du poste

The Salvation Army Thrift Store in Detroit, MI is seeking a Lead Store Sales Associate to support store operations and leadership. You will work 40 hours weekly, including evenings, weekends, and holidays, and help deliver excellent customer service while meeting sales goals.

You will assist management with opening/closing procedures, handle deposits, manage displays, and coach staff to maintain a welcoming shopping environment. This role offers training and growth within a mission-driven team.

Qualifications

• High School Graduate or Equivalent.
• Ability to speak, write and understand English.
• Proficient cash handling and accurate change-giving.

Responsabilités

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Connaissances

Customer service

Cash handling

English language

POS system

Payroll software

Formation

High School Graduate or Equivalent

Outils

POS System

Payroll program

Description du poste

The Salvation Army Thrift Store in Detroit, MI is seeking a Lead Store Sales Associate to support store operations and leadership. You will work 40 hours weekly, including evenings, weekends, and holidays, and help deliver excellent customer service while meeting sales goals.

You will assist management with opening/closing procedures, handle deposits, manage displays, and coach staff to maintain a welcoming shopping environment. This role offers training and growth within a mission-driven team.