Lead Sales Associate – Impactful, Mission-Driven Retail

The Salvation Army North & Central Illinois Division; Detroit (MI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Benefits package

Professional development

Employee discount

Employee assistance program

Job summary

The Salvation Army North & Central Illinois Division in Detroit, MI is seeking a Lead Sales Associate to support our thrift store team. The role focuses on retail operations, customer service, and leadership in daily store activities.

You will assist in opening/closing, manage banking tasks, and help drive sales through product acquisition, rotation, and appealing displays. Evening/weekend availability is required as scheduled.

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Job description

The Salvation Army North & Central Illinois Division in Detroit, MI is seeking a Lead Sales Associate to support our thrift store team. The role focuses on retail operations, customer service, and leadership in daily store activities.

You will assist in opening/closing, manage banking tasks, and help drive sales through product acquisition, rotation, and appealing displays. Evening/weekend availability is required as scheduled.