Store Lead: Open/Close, Ops & Guest Experience

Walgreens; Livonia (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Livonia, MI is seeking a dependable team member to support opening/closing, cash handling, and ensuring the floor and stock room are ready for busy days. The role emphasizes delivering a distinctive customer experience and assisting with inventory, pricing, and basic store operations.

Ideal candidates have at least one year in a leadership or retail key holder role, fluency in English, and the ability to assist with training, customer questions, and basic bookkeeping tasks.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license preferred by state.

Responsibilities

• Opens and closes the store in the absence of management, including required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Maintains store keys, assists with vendor deliveries, pricing, and displays.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Livonia, MI is seeking a dependable team member to support opening/closing, cash handling, and ensuring the floor and stock room are ready for busy days. The role emphasizes delivering a distinctive customer experience and assisting with inventory, pricing, and basic store operations.

Ideal candidates have at least one year in a leadership or retail key holder role, fluency in English, and the ability to assist with training, customer questions, and basic bookkeeping tasks.