Store Lead: Lead, Coach & Elevate Customer Experience

Tailored Brands, Inc.; Boise (ID); On-site; USD 42,000 - 54,000; Full time

Job summary

The Men's Wearhouse, LLC in Boise, ID seeks a Store Lead to partner with the Store Manager to coach a sales-driven team and ensure operational excellence. You will be assigned store duties, open/close responsibilities, and support an engaging environment that aligns with brand standards.

You will lead training, oversee daily operations, and drive a high level of customer service, teamwork, and store performance to meet business goals.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Active listening and strong problem-solving abilities.
• Proven ability to train and develop high performing store teams.
• Proficient with technology systems including Microsoft Office and video conferencing.
• Ability to operate a computer and POS system.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Partner with Store Manager to lead store staff and drive sales.

Skills

Retail experience

Leadership

Communication

Problem-solving

Training and development

Technology proficiency

POS system

Tools

POS System

Microsoft Office

Video Conferencing

Job description

The Men's Wearhouse, LLC in Boise, ID seeks a Store Lead to partner with the Store Manager to coach a sales-driven team and ensure operational excellence. You will be assigned store duties, open/close responsibilities, and support an engaging environment that aligns with brand standards.

You will lead training, oversee daily operations, and drive a high level of customer service, teamwork, and store performance to meet business goals.