Store Lead & Key Carrier - Flexible Schedule

The TJX Companies, Inc.; Carbondale (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) / company matches

Health benefits

Job summary

The TJX Companies, Inc. is hiring the Key Carrier role at our Carbondale, IL location. You will alternate as Coordinator and Key Carrier, stepping into leadership to keep store operations smooth and customer-focused.

Open availability is required, including nights and weekends. You will coach Associates, uphold company policies, and help drive store performance and customer satisfaction.

Qualifications

• 1 year retail experience and 6 months leadership experience.
• Prominent customer focus and problem-solving skills.
• Open availability including nights and weekends.
• Able to coach and develop Associates.
• Knowledge of store operations and merchandise flow.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes honesty and integrity; maintains confidentiality.
• Acts as Manager on Duty per policy and procedures.
• Ensures tasks follow the store plan and priorities.
• Addresses customer issues and coaches Associates.
• Maintains proper Associate coverage in service areas.
• Ensures opening and closing procedures are followed.
• Communicates priorities to management and staff.
• Provides feedback and coaching to Associates.
• Partners with Management on training needs.
• Adheres to labor laws, policies, and procedures.
• Promotes credit and loyalty programs.
• Supports shrink reduction goals and programs.
• Promotes safety awareness and a safe environment.

Skills

Retail experience

Leadership experience

Communication

Customer service

Team player

Flexible schedule

Store operations

Coaching

Education

High school diploma or equivalent

Tools

Company standard software

Job description

The TJX Companies, Inc. is hiring the Key Carrier role at our Carbondale, IL location. You will alternate as Coordinator and Key Carrier, stepping into leadership to keep store operations smooth and customer-focused.

Open availability is required, including nights and weekends. You will coach Associates, uphold company policies, and help drive store performance and customer satisfaction.