Store Lead & Key Carrier — Flexible Hours & Growth

The TJX Companies, Inc.; San Antonio (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Career growth opportunities

Job summary

The TJX Companies, Inc. is hiring for a Key Carrier role at our San Antonio location. The position blends responsibilities of Coordinator with leadership duties, requiring adaptability to store needs, including nights and weekends.

Ideal candidates bring a year of retail experience and at least six months in a leadership capacity, with strong communication and problem-solving skills. We offer a comprehensive benefits package and opportunities to grow within TJX stores across the U.S.

Qualifications

• Able to work a flexible schedule, including nights and weekends.
• Team player with peers and supervisors.
• Proven problem solving skills.
• Superior communication and organizational skills with attention to detail.
• 1 year retail, 6 months leadership experience.
• Knowledge of company standard software, systems, and procedures.
• Knowledge of merchandise flow in stores.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed.
• Addresses immediate customer service issues and provides coaching to Associates.
• Exercises discretion regarding customer service policies to satisfy customers.
• Maintains accurate Associate coverage in service areas for a positive customer experience.
• Ensures Associates adhere to all operational procedures.
• Ensures opening/closing procedures are executed according to company guidelines.
• Communicates with management and Associates when setting and addressing priorities; provides progress updates.
• Provides and accepts recognition and constructive feedback.
• Provides feedback, recognition and coaching to Associates.
• Partners with Management on Associate training needs to increase effectiveness.
• Ensures adherence to all labor laws, policies, and procedures.
• Promotes credit and loyalty programs.
• Supports shrink reduction goals and programs.
• Promotes safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Team player

Problem solving

Communication skills

Organizational skills

Leadership experience

Retail experience

Flexible schedule

Job description

The TJX Companies, Inc. is hiring for a Key Carrier role at our San Antonio location. The position blends responsibilities of Coordinator with leadership duties, requiring adaptability to store needs, including nights and weekends.

Ideal candidates bring a year of retail experience and at least six months in a leadership capacity, with strong communication and problem-solving skills. We offer a comprehensive benefits package and opportunities to grow within TJX stores across the U.S.