Store Lead & Key Carrier — Flexible Hours

The TJX Companies, Inc.; Deptford Township (NJ); Sur place; USD 25 000 - 26 000; Plein temps

Avantages offerts par ce poste

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Résumé du poste

The TJX Companies, Inc. in Deptford, NJ is seeking a Key Carrier to support store operations while transitioning into a Coordinator-like role.

You will lead by example, coach Associates, and ensure exceptional customer service across shifts, including nights and weekends. You will help manage store tasks, assist in opening/closing, and collaborate with management to optimize coverage and adherence to policies, while upholding store standards and safety protocols.

Qualifications

• 1 year retail experience preferred
• 6 months leadership experience preferred
• Knowledge of company standard software, systems, and procedures
• Knowledge of merchandise flow in stores
• Proven problem solving skills
• Superior communication and organizational skills with attention to detail
• Able to act quickly under challenging circumstances
• Capable of multi-tasking

Responsabilités

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides appropriate coaching to Associates
• Exercises discretion regarding customer service policies to satisfy customers
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures Associates adhere to all operational procedures
• Ensures opening/closing procedures are executed according to company guidelines
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Provides feedback, recognition and coaching to Associates
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Connaissances

Team player

Communication skills

Organizational skills

Problem solving

Multi-tasking

Flexible schedule

Description du poste

The TJX Companies, Inc. in Deptford, NJ is seeking a Key Carrier to support store operations while transitioning into a Coordinator-like role.

You will lead by example, coach Associates, and ensure exceptional customer service across shifts, including nights and weekends. You will help manage store tasks, assist in opening/closing, and collaborate with management to optimize coverage and adherence to policies, while upholding store standards and safety protocols.