Key Carrier & Store Lead — Manager on Duty

The TJX Companies, Inc.; Indianapolis (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

The TJX Companies, Inc. is seeking a Key Carrier to support store operations in Indianapolis. The role alternates between Coordinator duties and leading as Key Carrier based on store needs, requiring you to step in as a leader when necessary.

Open availability, including nights and weekends, is required. The position emphasizes exceptional customer service and adherence to company policies. This role offers opportunities to develop leadership skills within a Fortune 100 company.

Qualifications

• Customer service focus and ability to coach Associates.
• Open availability including nights and weekends.
• Acts as Manager on Duty adhering to company policy and procedure.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides appropriate coaching to Associates

Skills

Customer service

Leadership

Availability Nights/Weekends

Job description

The TJX Companies, Inc. is seeking a Key Carrier to support store operations in Indianapolis. The role alternates between Coordinator duties and leading as Key Carrier based on store needs, requiring you to step in as a leader when necessary.

Open availability, including nights and weekends, is required. The position emphasizes exceptional customer service and adherence to company policies. This role offers opportunities to develop leadership skills within a Fortune 100 company.